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Quetzal Services


Quetzal provides many services to supplement our equipment. They include:

- Turnkey Facility design including:
- Site Selection
- Safety and emergency Interlocks
- Architectural Services
- Structural Design
- Fire Protection
- HVAC and Emergency Ventilation
- Process Engineering (utilities)
- Damage Limiting Construction (DLC) Design
- EtO Storage
- Cycle Development
- Validation
- Installation and Start Up
- Teleservice
- Hazop Analysis


Documentation

It is standard industry practice for a manufacturer to provide a series of written manuals. The manuals will be specifically written for your system and application. The manuals will be provided in hard copy and electronic copy, (disk) including CAD drawings, where applicable. The manual shall include the following sections:
a) Installation Manuals, b)User's Guide, c)Maintenance and Troubleshooting Guide, d)Equipment Service Handbook, e)Software Administration Guide, f)Instrumentation Guide, g)Video Training An installation video is provided for quick and easy installation (optional)

Equipment Service Handbook Software Administration Guide Instrumentation Guide Video Training An installation video is provided for quick and easy installation (optional).


Teleservice

Quetzal's sterilizer CSS/OSS (Customer Support System - Operational Support System) allows for the simultaneous control of the complete sterilization system via a digital data network. This network, or a single PLC, may be connected through a switchboard or a dedicated telephone line with Quetzal Teleservice department for the purpose of maintenance, troubleshooting, software updates, and routine checks of the sterilizer.


Other Services

At Quetzal, we believe that our most important quality is flexibility, working closely in cooperation with our customers and being on the forefront of sterilization technology.
We will help you in development of the process including:
- Product specifications (packaging permeability to EtO, temperature resistance, differential pressure, product degassing characteristics, etc.)
- Plant, building specs, area classification, etc.
- Cycle design and considerations, interlock with monitoring systems
- Utility quality
- Automation
- Expected monthly and annual production (determination of adequate vessel capacity)
- Compliance with applicable local, state, and federal standards / regulations
- Validation support

Documentation
Teleservice  
Other Services